an image showing Response product screenshots
HackerOne Response

Your always-on vulnerability response process (VDP)

Receive, manage, and track incoming vulnerability disclosures with the industry’s most trusted and reputable ethical hackers.


See how it works with this interactive demo

Smarter, simpler vulnerability management tools

Demonstrate security maturity and comply with mandates. Partner with a vulnerability disclosure program (VDP) pioneer whose triage team validates vulnerability submissions so you can focus on remediation using our vulnerability management tools.

analytics
Understand your vulnerability severity and impact

HackerOne Response segments vulnerability impact based on CVSS severity levels so you can remediate the most critical vulnerabilities first.

developer_board
Streamline your operations and reduce overall risk

Having a fully managed VDP in place gives you a reliable way to receive and track vulnerabilities.

fact_check
Show proof of compliance with security frameworks

Pass audits and prove compliance with security frameworks and mandates with Response— the only FedRAMP-authorized vulnerability disclosure program.

What is a Vulnerability Disclosure Program (VDP)?

A VDP establishes an open channel for third-party researchers to report unknown and potentially harmful vulnerabilities directly to your security team. HackerOne Response streamlines vulnerability management through efficient communication with external researchers, evaluation of their impact based on CVSS, and prioritization of the remediation of the most critical vulnerabilities. This structured approach supports compliance with increasingly mandated best practices and identifies vulnerabilities that pose significant risks to your operations.

Explore this interactive policy map to see VDP requirements by country and help ensure your program meets global standards.

HackerOne video light video thumbnail
Responsible Vulnerability Disclosure

Turn a disruptive process into your competitive advantage

With a NIST best-practice VDP you have a well-defined process for finding and fixing your vulnerabilities—before they can be exploited.

an image demonstrating the Response workflow
End-to-end program management

Partner with security experts from start to finish

We provide guidance on policy and scope creation, manage your program launch, and share insights and analysis on your VDPs success. Our triage team supplies remediation guidance so you can focus on fixing vulnerabilities.

  • Receive policy creation and launch guidance from expert program managers.
  • Leverage our community experts to communicate effectively with hackers.
  • Plug security holes quickly with help from our triage team that prioritizes vulnerabilities for you.
an image showing screenshots from the Response product
Detailed data analytics

Know your vulnerabilities inside and out

See your most common vulnerability types, number of overall reported vulnerabilities, and vulnerabilities by criticality to understand your attack surface. Understand your mean time to remediate (MTTR) so you can improve your operational processes.

  • Streamline your SDLC by seeing which asset types are most prone to vulnerabilities.
  • Learn which vulnerabilities stay open the longest and understand your mean time to remediate.

Hai: Your HackerOne AI Copilot

Achieve record-speed vulnerability response times with HackerOne’s in-platform GenAI copilot. Hai provides a deeper and more immediate understanding of your security program so you can make decisions and deliver fixes faster.  Effortlessly translate natural language into precise queries, enrich vulnerability reports with relevant context, and use platform data to generate insightful recommendations.

Much more than an inbox

A full-featured VDP provides vulnerability management tools, assessment data, and triage to reduce your organization’s risk.

assignment_returned
Vulnerability Database

Receive and manage submissions in one central platform.

policy
Policy Building

Gain hacker trust with policy-building templates and guidance.

contacts
Hacker Communications

Program managers make it easy to communicate with hackers.

low_priority
Submission Triage

Security experts validate and prioritize vulnerability reports.

person_search
Program Promotion

HackerOne Directory gets your VDP noticed by top hackers.

assignment_turned_in
Attestation Reports

Show proof of compliance with frameworks and mandates.

integration_instructions
Software Integrations

Streamline operations by connecting to ticketing and security tools.

feed
Vulnerability Data

Understand program success and maturity through data.

HackerOne Response Solution Brief

Mitigate risk of vulnerabilities before they are exploited with the industry’s most comprehensive Vulnerability Disclosure Program (VDP).

Learn how your business can benefit from a VDP

Ready to  see your vulnerabilities and address them before it’s too late?

The power of vulnerability disclosure
Blake Entrekin
Director, Security Compliance
Graphic showing NIST controls